Shipping and Delivery Policy

Effective Date: March 1, 2025

Operator: Sigma Enterprises (brand “Akremah”)
Website: www.akremah.com

1. Order Processing

Orders are processed within 1-3 business days after payment confirmation.
Processing times may extend during peak seasons, sales, or unforeseen circumstances.

2. Shipping Areas

Domestic Shipping: We currently ship to all regions within India.
International Shipping: Not available unless explicitly stated on the product page.

3. Delivery Timelines

Standard Delivery:
- Metro Cities: 3-5 business days after dispatch.
- Non-Metro Areas: 5-7 business days after dispatch.
Remote Locations: Delivery may take up to 10 business days.
Note: Delivery timelines are estimates and not guaranteed. Delays due to third-party carriers, weather, or customs are beyond our control.

4. Shipping Partners

We partner with reliable third-party courier services (e.g., Delhivery, Blue Dart, India Post) to ensure safe and timely delivery.

5. Shipping Costs

Shipping fees are calculated at checkout based on product weight, dimensions, and delivery location.
Free Shipping: Applicable for orders above ₹[X] (if applicable).

6. Order Tracking

Once your order is shipped, you will receive a tracking number via email/SMS.
Track your order directly on the courier’s website or contact us for assistance.

7. Delivery Issues

Failed Delivery: If the courier cannot deliver due to incorrect address, recipient unavailability, or refusal, the order will return to us. You will be refunded the product cost minus shipping fees.
Damaged/Missing Items: Report issues within 48 hours of delivery. Provide photos/videos of damaged packaging/products to [info@akremah.com].

8. Address Accuracy

Ensure your shipping address is complete and accurate. We are not liable for delays or losses due to incorrect addresses.
To modify an address, contact us within 1 hour of placing the order.

9. International Orders (if applicable)

Customs duties, taxes, or import fees are the customer’s responsibility.
We do not guarantee delivery timelines for international shipments due to customs clearance processes.

10. Contact Us

For shipping-related queries:
Email: info@akremah.com
Phone: +91 99111 21090
Address: Prithviraj Market, 5056 Third Floor, Shop No 302, Bazar Sirkee Walan, Hauz Qazi, Delhi-110006

11. Policy Updates

We reserve the right to modify this policy. Changes will be effective immediately upon posting on the Site.