Privacy Policy

Effective Date: March 1, 2025

1. Introduction

Sigma Enterprises (“we,” “us,” or “our”), operating under the brand Akremah, values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use www.akremah.com (“Site”). By using the Site, you consent to the practices described herein.

2. Information We Collect

We collect the following information to process orders and improve your experience:

  1. Personal Information:

    • Name, email address, phone number, shipping/billing address.

    • Payment details (credit/debit card, UPI) via secure third-party gateways (we do not store card details).

  2. Automated Data:

    • IP address, device type, browser, location, and cookies (see Section 6).

    • Website usage data (pages visited, time spent, links clicked).

  3. Communication:

    • Records of emails, chats, or calls with our customer support team.

3. How We Use Your Information

Your data is used to:

  • Process orders, payments, and deliveries.

  • Communicate order updates, offers, and promotions (with your consent).

  • Improve website functionality and user experience.

  • Comply with legal obligations and resolve disputes.

4. Sharing of Information

We share your data only with:

  • Service Providers: Payment gateways, courier partners, and IT support.

  • Legal Authorities: If required by law (e.g., court orders, tax compliance).

  • Business Transfers: In case of mergers, acquisitions, or asset sales.

We do not sell or rent your data to third parties.

5. Data Security

  • We use SSL encryption, secure servers, and restricted access protocols.

  • Payment details are processed through PCI-DSS compliant gateways (e.g., Razorpay, PayPal).

  • Despite safeguards, no online transmission is 100% secure.

6. Cookies and Tracking

  • Cookies: Small files stored on your device to remember preferences and analyze traffic.

  • Third-Party Tools: Google Analytics to track usage patterns.

  • Opt-Out: Adjust browser settings to disable cookies (may affect site functionality).

7. Your Rights

You have the right to:

  • Access, correct, or delete your personal data.

  • Withdraw consent for marketing communications.

  • Request a copy of your data by emailing info@akremah.com.

8. Retention of Data

We retain your information only as long as necessary for:

  • Order fulfillment, legal compliance, or dispute resolution.

  • Marketing purposes (until you opt out).

9. Children’s Privacy

Our Site is not intended for users under 13 years. We do not knowingly collect data from minors.

10. Third-Party Links

We are not responsible for the privacy practices of third-party websites linked on our Site.

11. Grievance Officer

For privacy-related concerns, contact:
Name: [Insert Grievance Officer Name]
Email: info@akremah.com
Address: Prithviraj Market, 5056 Third Floor, Shop No 302, Bazar Sirkee Walan, Hauz Qazi, Delhi-110006

12. Updates to This Policy

We may update this policy periodically. Changes will be posted on this page with a revised effective date.

Contact Us
Brand: Akremah (a brand of Sigma Enterprises)
Email: info@akremah.com
Phone: +91 99111 21090
Address: Prithviraj Market, 5056 Third Floor, Shop No 302, Bazar Sirkee Walan, Hauz Qazi, Delhi-110006

Compliance Notes:

  • Complies with India’s IT Act, 2000, and Consumer Protection (E-Commerce) Rules, 2020.

  • Designate a Grievance Officer (mandatory under Indian law).

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